At Roofing Newcastle, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you use our website (roofingnewcastle.co.uk) or engage with our services.
By using our website, you agree to the practices described in this policy. If you do not agree with the terms outlined here, please do not use our website.
1. Information We Collect
We may collect personal information from you in a variety of ways, including, but not limited to, when you visit our site, fill out a form, or contact us via email. The personal information we collect may include:
- Personal Identification Information: Name, email address, phone number, and postal address.
- Non-personal Identification Information: Information about your browser, IP address, device type, and how you interact with our website.
2. How We Use Your Information
The information we collect is used for the following purposes:
- To provide and improve our services
- To respond to your inquiries and requests
- To process bookings and provide you with relevant updates
- To send you emails regarding your services or promotions (you can opt out at any time)
- To analyze and enhance the functionality of our website
- To comply with legal obligations
3. Sharing Your Information
We do not sell, trade, or rent your personal information to others. However, we may share your information in the following circumstances:
- Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you. These third parties are bound by confidentiality agreements and are only allowed to use your information for the purposes we specify.
- Legal Obligations: We may disclose your personal information if required to do so by law or if we believe such action is necessary to comply with legal proceedings, court orders, or legal obligations.
4. Data Security
We take data security seriously and have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
However, please be aware that no method of data transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security of your data.
5. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us analyze site traffic, remember your preferences, and optimize your interactions with our site.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. However, please note that disabling cookies may affect your ability to use certain features of the website.
6. Your Rights
Under data protection laws, you have the following rights regarding your personal data:
- Access: You have the right to request access to the personal information we hold about you.
- Rectification: You can request that we correct any inaccuracies in your personal information.
- Erasure: You can ask us to delete your personal data where there is no compelling reason for us to continue processing it.
- Restriction: You can request the restriction of processing your personal data in certain circumstances.
- Objection: You have the right to object to the processing of your data, particularly in cases of direct marketing.
To exercise any of these rights, please contact us at enquiries@roofingnewcastle.co.uk.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to read the privacy policies of any external sites you visit via our website.
8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated “Effective Date” at the top. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions about this Privacy Policy or the data we hold about you, please contact us at: